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Onboarding wizard re-appears after I finished setup

Once you complete RevoStock setup, the onboarding wizard should not appear again — so seeing it a second time is a signal that something interrupted the final step, or that a change to your account reset the wizard's state. The steps below cover every common cause, starting with the simplest.

Try this​

  1. Check that Step 4 ("All set") completed fully. The wizard exits only after Step 4 is marked complete. If a network hiccup or browser tab closure interrupted that final step, the wizard will reappear. Navigate back to Step 4 and let it finish — you will see a confirmation before it closes.

  2. Reload the app from Shopify Admin. Go to Shopify Admin → Apps → RevoStock and open the app fresh. This forces a clean re-fetch of your account state and rules out a stale cached session showing an old wizard state.

  3. Check whether you reinstalled the app. Reinstalling RevoStock from the Shopify App Store resets the onboarding flow — that is expected behavior. If you reinstalled for any reason, walk through the wizard once from the beginning to re-establish the connection and run a fresh sync.

  4. Check for a plan-renewal or trial-expired screen. If your 14-day trial has ended or your subscription was cancelled, you will see a plan-renewal prompt rather than the main Dashboard. This is a separate screen from the wizard. To regain access, subscribe to a plan (or restart your trial if you are still eligible) from the prompt shown.

  5. Re-run the stock planner if Step 4 shows an error. Step 4 generates your first forecasts and cannot be skipped — the wizard closes only after that run finishes and you click Open Dashboard. On rare occasions the run hits an error. If that happens, click Start Stock Planner on the Step 4 card to run it again. If it fails again, contact RevoStock support (see below).

tip

If the wizard appears but you can see your products and data are intact, your underlying account is fine — this is a display-state issue that resolves quickly once Step 4 registers as complete.

Still stuck?​

If the wizard keeps reappearing after completing Step 4 multiple times, contact RevoStock support — see Contacting RevoStock support. Note the step number where the wizard seems to loop and include a screenshot if possible.